International Warranty Directory

Please note that NEMO's international warranty differs from country to country, depending on local consumer protection laws and customs. We rely on our local NEMO distributor to determine what makes sense in their respective country. Please direct any questions regarding warranty coverage to your relevant distributor (see contact information below).

Argentina-Tumar Group

Address:
Honduras 5550C1414BND
CABA, Argentina

Email: dallatea@tumargroup.com
Phone: +598 2604 4117
Website: https://www.tumargroup.com

Australia- Outdoor Agencies Pty.

Address:
Unit C2, 3 29 Birnie Ave
Lidcombe NSW 2141
Australia

Email: sales@outdooragencies.com.au
Phone: 1300 784 266
Website: https://outdooragencies.au/contact-2/

Austria- Sport 2B GmbH

Address:
Sport2B GmbH
Unternehmerzentrum 13
Sistrans 6073
Austria

Email: office@sport2b.at
Phone: 43 512 37 82 64
Website: https://store.sport2b.at/

China- Single Step Outdoor

Address:
Single Step Outdoor
Unit 7C, Shangbu Building
68 Nanyuan Road
Shenzhen, Guangdong, 518031
China

Email: info@singlestep.com.cn
Phone: +86-755-8334 8848

Czechia- HUDY Sport A.S.

Address:
HUDY Sport a.s.
BYNOVEC 138
DECIN, 40502
Czechia

Email: info@hudy.cz
Phone: +420 412 589 961
Website: https://www.hudy.cz

Denmark- STM Sport A/S

Address:
STM Sport A/S
Industrivej 19
Viby J 8260
Denmark

Email: info@stm-sport.dk
Phone: 86141400
Website: https://www.stm-sport.dk/

Finland- OAC Finland

Address:
Mäkirinteentie 15,
36240 Kangasala
Finland

Email: info@oac.fi
Phone: +358 10 229 1650
Website: https://www.oacsport.fi/

France- Katadyn France

Address:
GTL International c/o
Katadyn
340 Rue Vaucanson
38340 Voreppe
France

Email: info@katadyn.fr
Phone: 33 4 76 96 42 46
Website: https://www.katadyngroup.com/us/en/about-us/Offices

Hong Kong- Great Seasons

Address:
Great Seasons Ltd.
Unit 05-08., 11/F., Delta House
No. 3 On Yiu Street, Shek Mun
Shatin, New Territories
Hong Kong

Email: warranty@acu.com.hk
Phone: 852-2648-6228
Website: https://www.reecho.hk

Isreal-Trek Market

Address:
Bialik 5
Tel Aviv, Israel

Email: cs@trekmarket.co.il
Phone: +972-747008350
Website: https://trekmarket.co.il/contact-us/

Japan- Lotus

Address:
CPI Building
4-9, Nihonbashitomizawa-cho
Chuo-ku Tokyo
103-0006
Japan

Contact Form: https://form.run/@NEMO
Phone: 050-3797-9243
Website: https://www.nemoequipment.jp

Korea- MK Outdoors

Address:
MK Outdoor Co., Ltd.
3F, 461-35 Galhyeon2-dong
Eunpyeong-gu
Seoul 03333
Korea, Republic of

Email: mkoutdoor@mkoutdoor.kr
Phone: 02-389-7141
Website: https://www.nemoequipment.co.kr/

Kuwait- Off Road Performance

Address:
Building 100, Street 33
Block C, Shuwaikh
Industrial 3, Kuwait

Email: cx@orp.com.kw
Phone: +965 1 886 888
Website: https://orp.com.kw/

New Zealand- Mountain Adventure

Address:
Mountain Adventure NZ Ltd.
2 Dalziel Place
Christchurch 8023
New Zealand

Email: info@mountainadventure.co.nz
Phone: 03 375 5000
Website: https://www.mountainadventure.co.nz/

Norway- Black Mountain A.S.

Address:
Gokstadveien 18
3216 Sandefjord
Norway

Email: post@blackmountain.no
Phone: 47 400 500 81
Website: https://blackmountain.no/contact

Panama- Energy Brands

Address:
Calle 59 Este
Ciudad de Panamá
Panamá
Rep. de Panamá

Email: info@energybrandsgroup.com
Phone: (507) 320-5325
Website: https://www.energybrandsgroup.com/

Paraguay- Sport Group SA

Address:
Holding Sport Group SA
Sargento Nicasio Villalba 650
Fernando de la Mora
Paraguay

Email: fabripiccini@fullsport.com.py
Phone: 59521673100
Website: https://holdingsportgroup.com/contact/

Singapore- Camper’s Corner Outdoor Outfitters Pte Ltd

Address:
75 Bukit Timah Road
Boon Siew Building #01-01
Singapore 229833

Email: xinnisam@camperscorner.com.sg
Phone: (65) 6337 4743
Website: https://holdingsportgroup.com/contact/

South Africa- Outdoor Elements

Address:
Unit 3 Plankenburg Park II
Linton Street
Stellenbosch
7600
South Africa

Email: admin@outdoorelements.co.za
Phone: +27 (21) 065-0002

Thailand- ELEMENT 72 Co., LTD

Address:
1 Moo 3 Somrong
Prapradaeng
Samutprakarn 10130
Thailand

Email: info@element72.co.th
Phone: (+66) 2743 5151

Uruguay- Wystam Corp.

Address:
Wystam Corp SA
Ruta 8, kmt 17500 ed@3, of 001
Zonamerica
Montevideo
Uruguay

Email: info@wystam.com
Phone: (+598) -25184865
Website: https://www.wystam.com/

ALL ADDITIONAL COUNTRIES

For any international customers not residing in a distributor country, please follow the directions below:

Obtain your proof of purchase. (Please note that proof of purchase is mandatory for a claim.)
Contact your original retailer for assistance.
If unable to obtain assistance from your original retailer, you can submit a request to our domestic team. Please be as detailed as possible!